SLT - Mobitel users

sapumal · 1 SLT - Mobitel users Wed Dec 26, 2012 10:50 am

sapumal

Vice President - Equity Analytics

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This is not a good place to post, but it would be important you aware of this

Mobitel use different numbers to promote their products. Today I got a missed call from 333. I thought it is from SLT since I facing some issue with PEO TV connection. So I called 333 back. But it was from Mobitel. Then within seconds I ended the call. They have charged 6 rupees for it.
Then I called their customer-care. They said some numbers used to promote mobitel services and they are charging money if you called back the mobitel promotion service number. I was totally unawared that it was mobitel, that why I called it back.
If you are using mobitel be caution about different mobitel numbers used to promote mobitel services. They regularly doing promotions using different numbers and if you called back they charge money.

K.Haputantri · 2 Re: SLT - Mobitel users Wed Dec 26, 2012 11:37 am

K.Haputantri

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Usually the word "Mobitell" is there along with the number missed.

D.G.Dayaratne · 3 Re: SLT - Mobitel users Wed Dec 26, 2012 2:24 pm

D.G.Dayaratne

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This country No different of
Politicians , corporate sector ,stock market manipulates BAS UNNEHES Taxi Drivers Sanitary labors and.....

ALL ARE genetically SAME

Thanks Sapumal

Fresher · 4 Re: SLT - Mobitel users Wed Dec 26, 2012 8:41 pm

Fresher

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Well, outgoing calls are anyways charged right?

Whitebull · 5 Re: SLT - Mobitel users Wed Dec 26, 2012 9:03 pm

Whitebull

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Even with dialog if you call these type of numbers(their customer service) they charge.

gamaya · 6 Re: SLT - Mobitel users Wed Dec 26, 2012 11:17 pm

gamaya

Assistant Vice President - Equity Analytics

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The automated incoming calls are a bloody nuisance. Also they play advertisements when u call the customer service. But little less money sucking than dialog. Remember the time they charged 7 rupees per min of incoming........

sapumal · 7 Re: SLT - Mobitel users Fri Dec 28, 2012 10:41 pm

sapumal

Vice President - Equity Analytics

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well, for normal out going calls it is ok. Here we don't know it is from mobitel promotion service. If I knows then I never call back. If they using promotions they has to identified them as promotion numbers ( I can remember they send sms on April 14 saying SMS is from president).
sometimes they calls from numbers like 0713993993, 0713544544,...
Normally when some missed call is in my phone I calls back. I have collection of mobitel promotional numbers. I don't call back or answer to them. But mobitel regularly updating promotional numbers. It is a unnecessary cost for me.

Fresher · 8 Re: SLT - Mobitel users Sat Dec 29, 2012 7:58 am

Fresher

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sapumal wrote:well, for normal out going calls it is ok. Here we don't know it is from mobitel promotion service. If I knows then I never call back. If they using promotions they has to identified them as promotion numbers ( I can remember they send sms on April 14 saying SMS is from president).
sometimes they calls from numbers like 0713993993, 0713544544,...
Normally when some missed call is in my phone I calls back. I have collection of mobitel promotional numbers. I don't call back or answer to them. But mobitel regularly updating promotional numbers. It is a unnecessary cost for me.

Same with dialog. but it is not so frequent but I tend to answer whatever the work I am doing and hang up quickly when I realise it. Even if I call back, there will be no considerable cost.
Cost is not the problem. I's the annoyance