Why does not sampath accept online statements as bank statement to issue credit card

am.ripaarz wrote:I do not have experience with other services in Sapmath bank except this credit card application.
Here the scenario.. again the bank proofs, that we are from Sri Lanka.

almost 50 days ago I applied for a credit card in Sampath bank.
For that they asked pay sheet from my company and bank statement from where my salary is credited.

My salary is credited to the commbank and long time ago I lost my account pass book somewhere.
But still I do have my online banking access.
So I took screen shot of my commbank transactions from combank online admin panel and submitted to Sampath bank.
All the details were clearly shown in the screen shot. Including:

1. My full name
2. Account number
3. Salary credited dates and it's transaction details.

But sampath guys told me that, this may be fake and doubtful and still I need to submit the updated account book photo copy along with the passbook for one time verification.

My question and thoughts are:

1. Even a bank can not understand other bank's statement why the hell they provide e-statements?
2. For the sampath credit card they told me they will provide e-statement only NOT a printed statement. In that case if any other bank ask for my credit card transaction activity to proof something for some other need in future, will they understand Sampath's e-statement or they also will ask for printed book / statement?
3. If still every sri lankan brains need a printed statement / account book why the hell banks provide e-statement and PROMOTING it? Only for charging from us LKR 500 annually?
4. Why still we are so soo Sri Lankan in this 2015 too?

Chinwi wrote:correction : with their seal.

E statements are fot normal reference. To submit your info to other banks also you should go to Sampsth branch and ask a certified printed statement.

Yahapalanaya wrote:

am.ripaarz wrote:I do not have experience with other services in Sapmath bank except this credit card application.
Here the scenario.. again the bank proofs, that we are from Sri Lanka.......... .......

It is not for Srilanka even in Western country also happening like what Chinwi said.

nalaka_sg wrote:Bro system is good but only thing is collectively we abuse it.
Its there to protect u.countries like Singapore private sector has more legal protection than common man .if u submit fraud documents in those countries the bank will make sure that u are black marked to whole banking system in the country. But here people happily play around with banks or other institutions. And it is long process to take legal action. So bank try to protect them self and ur self. JPs not supposed sign fake documents. But in SL they do. So who is wrong.
This situation well known by MNCs .that's why they reluctant to invest here.
That's why US and west keep saying us to comply to their rules.

Chinwi wrote:Any bank will reject screen shots. Normal way is to get a printed statement from your bank - with there seal - and submit to the other bank. This is same for Visa applications and other services.

vic19 wrote:

Chinwi wrote:Any bank will reject screen shots. Normal way is to get a printed statement from your bank - with there seal - and submit to the other bank. This is same for Visa applications and other services.

why not do the right thing ? , get a bank confirmation letter and also get a new pass book by giving an indemnity to the bank.dont facilitate and allow for fraud to take place  by keeping quite and not reporting the loss of your pass book.

you should be proud of your Bank.