Despite Sri Lanka’s top banks and financial reporting higher profits, in the latest development, that several SMSs and Emails had been circulating among some top customers of leading banks in Sri Lanka, in which customers were warned to update their online account details, it is learnt from highly placed banking sources and customers.
The move comes two weeks after one of Sri Lanka’s leading commercial banks warned customers who had activated online banking facilities that the said Bank ‘regretted to inform its customers and the general public that it had encountered an unexpected shutdown resulting in loss of data and financial records’.
“You are hereby required to immediately restore and reactivate your account/card below as inactive accounts will be terminated till further notice,” the SMS noted outlining a link.
However when Ceylon FT inquired about the issue, officials noted that it had been an error SMS delivered in the system, last week Managing Director/CEO of the Bank said that there had been no such issue and denied of any ‘hacker attacks’ on the bank’s online banking platform.
In the wake of this crisis, on Friday another state-owned bank had disseminated an SMS and email adding that “Bank regrets to inform its customers and the general public that it had encountered an unexpected shutdown resulting in loss of data and financial records.”
The same message directed the customers to go an update their account information at a link given.
However when inquired from the state bank, officials said that it is an email or a SMS hoax that targeted online customers of the bank however acknowledging that it had disseminated by a group of hackers who wanted to get private information of customers.
The bank officials said the link of the SMS or the email was not an official link of the online system of the bank.
Meanwhile some market sources outline that several groups of anonymous hackers are trying to get access to the online banking systems of Sri Lanka and through circulating emails and SMS warnings which are not genuine.
However several banking insiders told Ceylon FT that some anonymous groups of hackers had already gained access to some of the online banking systems of some of Sri Lanka’s premier banks and had taken out money through various online transaction executions though the banks are ‘unable to verify how much had been taken out’ from the systems.
“Hackers had done it smarter so that no records are left to identify where it was processed a top banking official said on grounds of anonymity.
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